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Night Auditor


Delta Halifax [HAL]
Halifax, Nova Scotia

Posted On: May 28, 2014
Last Day to Apply: June 28, 2014
Employment Type: Full Time - Hourly

RESPONSIBILITIES OF A NIGHT AUDITOR:

  • Embrace all Delta Hotels Rooms Standards and Delta Halifax’sMission, Vision, and Core Values.
  • Exceed the expectations of all guests (both internal and external) through empowerment and by responding attentively, efficiently, and politely to all requests.
  • Help create a positive work environment through teamwork and cooperation with peers and team leaders.
  • Actively participate in monthly departmental communication meetings.
  • Contribute to a healthy and safe work environment by reporting all safety hazards, following WHMIS and Fire Safety training, and working in a safe manner.
  • Ensure the days’ financial numbers (including credit cards) are balanced and discrepancies are corrected.
  • Ensure all reports needed for statistical information are run during the shift and prepared for daily distribution.
  • Ensure accuracy of all reports.
  • Process guest arrivals and departures.
  • Demonstrate excellent guest service and actively seek feedback and follow up on guest comments.
  • Seek opportunities for continuous improvement in the night audit function.
  • Front desk and Switchboard duties as required.
  • Park guest cars as required.
  • Snow shoveling and salting of guest areas as required.
  • Activate the emergency response team to ensure the safety of all guests and employees and for maintaining a safe environment.
  • Conduct regular patrols of property and ensure follow up as required.
  • Liaison with local police/fire/emergency response teams as required.

 

QUALIFICATIONS:

  • Guest service oriented individual who is also detail oriented and a self-starter.
  • Friendly, polite, and confident individual who enjoys working with the public and in a team based atmosphere.
  • Able to work the night shift and stand for long periods of time.
  • A background in Accounting and/or Front Office is an asset.
  • Sound knowledge of MS Office applications, including Word, Excel, Internet Explorer and property management systems (OPERA a definite asset) 
  • A clean driving record and must possess a valid Driver’s License.
  • Must be able to drive both standard and automatic vehicles.

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