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Room Service and Deli Server

Small Outlets [KAN]
Kananaskis, Alberta

Posted On: July 30, 2015
Last Day to Apply: August 12, 2015
Employment Type: Full Time - Hourly

Do you exceed expectations, excel at customer service, and truly enjoying engaging with your guests?  If you answered yes, we are looking for you!

Delta Lodge at Kananaskis is looking for Room Service and Deli Servers.  These amazing team members are responsible for delivering In Room Dining Food & Beverage Service to hotel guests, as well as assisting in the daily operation of the Obsessions Delicatessen as a cashier and attendant.

Want to work for one of the 50 Best Employers in Canada? What about working for an employer boasting the Platinum Award for Excellence? Great perks, great benefits, great people. What more could you ask for?

Delta's Brand Values

We are one Team

We respect each other

We always act with integrity

We are passionate about what we do

We are active leaders in our local communities

Our commitment to our colleagues is simple: we will be an inclusive and healthy place to work because we know the way we deal with our employees is reflected in the way that they will interact with our guests.  We're especially proud of our commitment to leadership and development; we offer opportunities for advancement and each year team members succeed in developing their career. 


The Delta Lodge at Kananaskis is set amongst some of the most beautiful scenery in the world. Surrounded by the Canadian Rocky Mountains, the Lodge is located between Calgary and Banff, Alberta and provides guests with the ultimate mountain getaway experience.

The Lodge sits in an unspoiled mountain environment, surrounded by 4000 square kilometers of possibilities. Home to unsurpassed backcountry adventures - your opportunities are endless! Live the Adventure is our motto, and we work hard to ensure a healthy work and life balance for all our employees.

The Lodge was originally built for the 1988 Winter Olympics, and is now host to visitors from all around the world. Three buildings providing 412 luxurious rooms, 6 extensive dining outlets, 2 conference centres, a spa and fitness centre, and the best backyard in the world! Come Live the Adventure and grow your career! What are you waiting for?


Each and every Delta Lodge at Kananaskis employee is entitled to all of these amazing job perks:

  • A Mountain Community and Wellness Coordinator just for you, offering unparalleled Mountain Experience activities
  • Discounts on all activities offered through our Staff Association Fund. Skydiving, Yoga, Golf Passes, Ski/Snowboard Passes - to name a few.
  • Health and Wellness benefits through Great West Life, including; Dental, Medical, Vision, Chiropractic, Massage, Short-term disability and more!
  • Commuters allowance to help cover travel expenses to and from work or a seat on our free commuter shuttle if you choose to live in Canmore, Banff, Cochrane or Calgary.
  • A full Employee Experience team to assist you with your on-site staff accommodations, and ensure a great mountain community.
  • Food and Beverage discounts at ALL 6 of our dining outlets.
  • Free use of all our recreation facilities including the Summit Spa and Fitness Centre.
  • Delta Destinations membership providing you discounted room rates, free upgrades and food and beverage discounts at any Delta Hotel or Resort across Canada!

What more could you ask for in an employer? How about;

  • A commitment to promoting from within
  • Personal and professional adventure and growth
  • Extensive learning opportunities to help you fast track your career with Delta!

To find out more information about living and working at the Delta Lodge at Kananaskis, please visit our website


This role requires a minimum 6 month commitment.  You will report directly to the Small Outlets Manager, Supervisor, and Captain, and you will be responsible for:


  • Preparing sandwiches and guest orders for service.
  • Operation of cash, including close-out of all bills 
  • Elevating the guest experience
  • Maintenance and cleanliness of Deli work areas, guest eating areas, storage areas, and equipment
  • Preparation of Boxed Lunches for in-house groups
  • Maintaining appropriate stock levels and adhering to proper rotation standards
  • Other duties as assigned

Room Service

  • Preparation of delivery trays and room service drops
  • Maintenance and cleanliness of work areas, storage areas, and equipment
  • Elevating the guest experience
  • Delivering on all food and beverage standards
  • Maintaining appropriate stock levels and ensuring proper rotation is adhered to
  • Maintaining the resort hallways by ensuring adequate floor sweeps are conducted
  • Other duties as assigned 


  • Previous Food & Beverage experience preferred
  • Proven dedication to providing the highest level of guest service
  • Able to handle stress effectively through busy periods
  • Must be highly Health & Safety conscious
  • Computer skills (Micros) 
  • Organized and effective time management


  • Self Assured
  • Enthusiastic
  • Engaging
  • Genuine
  • Welcoming
  • Thoughtful

If all of this sounds like the right fit for you, apply today!

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